So Many Wrong Choices

Not all software works for both PC or a Mac. However a Linux boot disk solution usually does the trick. Partition problem? Boot problem? Even a virus problem can be easily handled with some software. Don't dismiss potential symptoms, be sure note anything unusual.

Having remote utilities installed can be useful for support staff who are not on site. Being able to connect to your computer over the Internet to do some troubleshooting can be a handy quick fix when you're in a bind. Even saving a trip to your office if they are on the same network. Before you reach for the system restore discs talk to someone who knows their way around a computer. Save yourself some trouble before you format your hard drive.

Hardware failure? That's another problem. No software, or amount of tinkering will work. This is the type of situation that can cost a lot of money. The local computer guy is of no used at this point. A full on hardware failure, hard drive crash, power surge means you should head to a professional data recovery lab. If it's important that should be your first call. Otherwise, feel free to try the freezer trick or better yet, dunk it in water and try to power it up. I've heard that can work.